Fh777's Privacy Policy
Your Data, Our Responsibility

Fh777 is a trusted online gaming and Sports Betting platform in Bangladesh. Our Privacy Policy This is a transparent agreement between you and us — you will know what information we hold, why we hold it, and how we keep it secure. By creating an account or using the fh777 platform, you agree to this Privacy Policy.

We believe that building a safe gaming environment requires more than great games — protecting players' personal information is equally important. That's why fh777's Privacy Policy is designed with your security as the top priority.

We collect certain information at various stages of your fh777 platform experience. This data is necessary to deliver our services, ensure security, and meet legal obligations.

Fh777 uses your information only for specific, defined purposes. We never use your data for unauthorized or unnecessary activities. The purposes for which we use your information are clearly outlined below:

• Account creation, management, and security.
• Processing deposits, withdrawals, and financial transactions.
• KYC verification and confirmation of age and identity.
• Customer service, issue resolution, and support.
• Sending promotions, bonuses, and personalized offers (with your consent).
• Prevention of fraud, money laundering, and unauthorized access.
• Meeting legal obligations and reporting to regulatory authorities.
• Analyzing and improving platform performance.

Fh777 does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, data may be shared in the following limited circumstances:

• Payment Processors: Payment gateways such as bKash, Nagad, and Rocket receive only the minimum information required to process transactions.
• Legal Obligations: Information may be disclosed to the relevant authorities in response to a court order or legal investigation.
• Service Partners: Technical service providers (hosting, security) may access limited data under contractual agreements.
• Business Restructuring: In the event of a company merger or acquisition, data may be transferred, but the new party will be required to honor this policy.

Fh777 uses cookies on its website to enhance your browsing experience. Cookies are small text files stored in your browser. We use the following types of cookies:

• Essential Cookies: Used to maintain login sessions and ensure security. The platform will not function properly without these.
• Performance Cookies: Used to identify site errors and loading issues.
• Preference Cookies: To remember your language, theme, or other preferences.
• Analytics Cookies: Analysis of time spent on pages — in aggregate form only, with no individual identification.

You can delete or disable cookies through your browser settings at any time. Note that disabling essential cookies may affect the functionality of certain features.

Fh777 does not retain your data longer than necessary. Retention periods vary depending on the type of information:

• Account Information: For the duration the account is active and up to 5 years after closure.
• Financial Transactions: A minimum of 7 years as required by law.
• KYC Documents: Up to 5 years after account closure.
• Log Files: Up to 12 months.
• Marketing Data: Until you withdraw your consent.

Under fh777's Privacy Policy, you have the following rights regarding your personal data. To exercise any of these rights, please contact our support team:

• Right to Access: The right to know what information we hold about you and to receive a copy.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information under certain circumstances.
• Right to Restriction of Processing: Request to restrict the processing of certain information.
• Right to Portability: The right to receive your information in a structured, portable format.
• Right to Object: The right to object to marketing communications or certain types of processing.

Fh777 strictly upholds a child protection policy. We do not collect personal information from anyone under 18 or provide services to minors.

• Age verification is mandatory at the time of registration.
• If it is found that data from a minor has been collected, it will be deleted immediately.
• Parents can report a potentially underage account to us at any time.

The fh777 platform may integrate third-party services such as payment gateways or game providers. These third parties have their own privacy policies that are independent of ours.

• We recommend reading the privacy policy of any third-party service before using it.
• fh777 is not responsible for the data protection practices of third parties.
• We only work with trusted, vetted partners and verify that they meet our data protection standards.
• Only the information necessary for payment processing is shared with our partners.

Fh777 reserves the right to update this Privacy Policy when necessary. We will notify you of any significant changes.

• For significant changes, a notification will be sent to your registered mobile number or email address.
• The "Last Updated" date at the top of the page will always reflect the most recent revision.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• Previous versions of the policy can be provided by the support team upon request.

If you have any questions or concerns about our Privacy Policy, please reach out to fh777's dedicated support team. We aim to respond within 48 hours.

• Email: [email protected]
• Live Chat: Contact us directly via the chat icon on the platform.
• Support Hours: 7 days a week, 24 hours a day.